NetReflector is a full-service marketing insights firm specializing in customer experience and product development research.

We help companies obtain feedback across all their customer, partner and employee touch points including:


Customer, Partner and
Product/Service Satisfaction

Product Development

From initial market sizing/market opportunity research, to new product concept testing, to positioning and messaging, and final packaging


Customer Experience Management provides ongoing listening to stakeholders across all or multiple touch-points.


Kapiche is a powerful text analytics platform which helps analysts understand the "why" behind their customer ratings.


801 2nd Avenue, Suite 800

Seattle, WA 98104 USA

Sales: +1 (206) 489-5541

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