NetReflector is a full-service insights company specializing in voice of the customer, marketing and product research.
We help companies obtain feedback across all their customer, partner and employee touch points including:
Customer, Partner, Product and
From initial market sizing/market opportunity research, to new product concept testing, to positioning and messaging, and final packaging
Customer Experience Management provides ongoing listening to stakeholders across all or multiple touch-points.
Kapiche is a powerful text analytics platform which helps analysts understand the "why" behind their customer ratings.
Call Center and Support
In today’s global economy, customer service is a competitive advantage. Measuring and acting on customer service feedback aids in customer retention and loyalty.
801 2nd Avenue, Suite 800
Seattle, WA 98104 USA
Sales: +1 (206) 489-5541
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