NetReflector is a full-service insights company specializing in voice of the customer, marketing and product research.

We help companies obtain feedback across all their customer, partner and employee touch points including:

VoC

Customer, Partner, Product and
Employee Satisfaction

Product Development

From initial market sizing/market opportunity research, to new product concept testing, to positioning and messaging, and final packaging

CEM

Customer Experience Management provides ongoing listening to stakeholders across all or multiple touch-points.

Kapiche

Kapiche is a powerful text analytics platform which helps analysts understand the "why" behind their customer ratings.

Call Center and Support

In today’s global economy, customer service is a competitive advantage. Measuring and acting on customer service feedback aids in customer retention and loyalty.

Contact

801 2nd Avenue, Suite 800

Seattle, WA 98104 USA

Sales: +1 (206) 489-5541









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